All correspondence(s) in respect of Tours / Travel Service bookings should be addressed to Tripoventure.
Payments:For all the services contracted, certain advance payment should be made to hold the booking, on confirmed basis & the balance amount can be paid either before your departure or the commencement of the services. Management personnels hold the right to decide upon the amount to be paid as advance payment, based on the nature of the service & the time left for the commencement of the service.
Apart from above in some cases like hotels or resorts bookings during the peak season (X-Mas, New Year), full payment is required to be sent in advance.
Mode of Payment:Overseas advance payment can be made through Bank Transfer.
Cancellation Policy:In the event of cancellation of tour / travel services due to any avoidable / unavoidable reason/s we must be notified of the same in writing. Cancellation charges will be effective from the date we receive advice in writing, and cancellation charges would be as follows:
- 0 days & above and less than 6 days before the journey – No Refund
- 07 days & above and less than 15 days before the journey – Cancellation Amount – 75%
- 15 days & above and less than 30 days before the journey – Cancellation Amount – 50%
- 30 days & above and less than 45 days before the journey – Cancellation Amount – 25%
- 45 days & above before the journey – Cancellation Amount – 15%
Cancellation amount will be applied on the total Package /Hotel Room Charge amount.
In case of Package booking , Start Date of the journey will be treated as zero days and individual Hotel Check-in-Date will not be considered.No refund will be processed if it is cancelled within 6 days before the check-in-date/Start Date of the Journey . For consideration of no of days, the check-in /Start Date will be excluded. So , for any cancellation request made within 6 days from the date of check-in/Start Date of the Journey , it will be treated as No-Show and No refund will be processed.
For the X-mas and new year period from 20 Dec to 05 Jan the payment is non-refundable.
In case you cancel the trip after commencement, refund would be restricted to a limited amount only which too would depend on the amount that we would be able to recover from the hoteliers/ contractors we patronize. For unused hotel accommodation & missed meals etc. we do not bear any responsibility to refund.
Our Liabilities & Limitations: Please note that after the finalisation of the Tour/ service Cost, if there are any Hike in entrance fees of monuments / museums, Taxes, fuel cost or guide charges – by Govt of India, the same would be charged as extra.
All itineraries are sample itineraries, intended to give you a general idea of the likely trip schedule. Numerous factors such as weather, road conditions, the physical ability of the participants etc. may dictate itinerary changes either before the tour or while on the trail. We reserve the right to change any schedule in the interest of the trip participants’ safety, comfort & general well being.
We shall not be responsible for any delays & alterations in the programme or expenses incurred – directly or indirectly – due to natural hazards, flight cancellations, accident, breakdown of machinery or equipments, breakdown of transport, weather, sickness, landslides, political closures or any untoward incidents.
We shall not be responsible for any loss, injury or damage to person, property, or otherwise in connection with any accommodation, transportation or other services, resulting – directly or indirectly – from any act of GOD, dangers, fire, accident, breakdown in machinery or equipment, breakdown of transport, wars, civil disturbances, strikes, riots, thefts, pilferages, epidemics, medical or custom department regulations, defaults, or any other causes beyond our control.
We do not have any insurance policy covering the expenses for accident, sickness, loss due to theft, or any other reasons. Visitors are advised to seek such insurance arrangements in their home country. All baggages & personal property/s at all times are at the client’s risk.
Please Note : We will not be responsible for any costs arising out of unforeseen circumstances like landslides, road blocks, bad weather, etc.